When we are receiving a large number of visitors at the same time, fans will be able to join the queue and enter a waiting room. The waiting room is a buffer that allows all interested and eligible fans to join. The time that the waiting room is open can vary. This waiting room helps ensure that everyone interested has a fair and equal chance to purchase a Live Stub. Whether you join an hour ahead or five minutes before the queue opens, your position in the queue (ie. Queue ID) will be randomized. Anyone who joins the queue after it opens will be placed at the end of the queue.
What happens when it's my turn?
If you have the queue page open when it's your turn you will automatically be redirected to the page you originally wanted to visit. If you do not have the queue page open when it's your turn you will see a popup when you return to the queue page notifying you when your turn started and confirming you want to proceed. Keep an eye on your queue progress because when it's your turn you will have a limited window of time to continue.
Can I lose my place in the queue?
You keep your place in the queue even if your phone goes to sleep or you close the queue page. When you go back to the queue page you will see updated progress.